usability engineering studio


eesti keeles
eesti keeles

About usAbout Us

We help organizations to gain a competitive advantage by delivering products and services that are useful, effective and easy to use. Our main market differentiators are our extensive background in industrial software development and focus on delivering implementation-ready user interface designs and prototypes resulting from our research and analysis.

We are a wholly independent, privately owned company registered in Estonia. We are also represented in Riga, Latvia, and Moscow, Russia where we offer full range of our usability services.

interUX People

  • Ivan BurmistrovIvan Burmistrov, Founder & CEO

    Ivan pioneered HCI research and usability engineering since late 80s and in 1994 he built the first fully-functional usability laboratory in Russia. In 2004, Ivan founded RusCHI, Russian ACM SIGCHI local chapter, and was elected as its first Chair. In 2006 and 2008 Ivan organized and chaired World Usability Day local events attracted around 200 participants in each event. Ivan's management experience includes organizing and leading the internal usability team during 13 years at a large software development department where he got extensive experience in working through all phases of the software development life cycle. This software industry background gives him a unique ability to understand all aspects of building applications and to communicate with managers, software engineers and web developers on the user interface design projects.

    Prior to starting interUX as an independent company, Ivan had a 20-year combined career as academic researcher, software industry usability engineer and user experience consultant. His experience in designing user interfaces ranges from real-time and office-type desktop applications to informational and transactional web sites, intranets, touch-screen kiosks and mobiles.

    At interUX, Ivan’s responsibilities include business development, organizational strategy and planning, and design leadership. Clients benefit from his ability to adapt the usability processes to their operating environment and provide pragmatic solutions to their business mandate.

    Ivan is a member of Association for Computing Machinery (ACM), ACM Special Interest Group on Computer-Human Interaction (ACM SIGCHI), Institute of Electrical and Electronics Engineers (IEEE), IEEE Computer Society (IEEE CS), European Association of Cognitive Ergonomics (EACE), Inter-Regional Ergonomics Association (IREA).

  • Ekaterina SugakEkaterina Sugak, Usability Expert, PhD (Psych)

    Ekaterina brings 10 years of user interface design experience to interUX. She graduated with honors from the Moscow State University in 1999 and was immediately hired into the usability team of a large telecommunications software company. Before arriving to interUX, she worked with development and business groups with several software companies as well as with well-known brands in telecommunication and mobile services. On the cutting edge of design and technology, Ekaterina developed a wide range of highly successful IT products including desktop, mobile and web applications.

    Ekaterina’s main focus is interaction design and user interface for telecommunications equipment and information appliances for both consumer and business use. Many of the projects she directs are cross-disciplinary, bringing together interface designers, visual designers, and researchers to develop innovative business and software solutions. Her experience covers all aspects of the user-centered design lifecycle, from contextual research and requirements gathering to design and evaluation, with a special focus on designing user-centered web sites and desktop applications. Ekaterina’s experience and strength is in interface design, standards and usability testing. Clients benefit from her skills in designing and conducting research coupled with her ability to provide insightful, practical recommendations from research results.

    In 2005 Ekaterina got a PhD degree in Engineering Psychology & Ergonomics. Her doctoral dissertation was based on the series of successful user interface redesigns that measurably increased workers’ productivity in times.

    Ekaterina is a member of Association for Computing Machinery (ACM) and ACM Special Interest Group on Computer-Human Interaction (ACM SIGCHI).

  • Victor AndreevVictor Andreev, Usability Expert, PhD (Psych), CUA

    Victor is a UX research expert with extensive experience in designing and implementing value-centered research methods. A highly skilled qualitative and quantitative researcher, Victor specializes in the design and evaluation of high-tech products and online products and services. With more than 17 years experience conducting usability research in the public and private sectors, his work includes product and services market assessments, technology evaluation and acceptance tests, and customer satisfaction surveys and benchmarking. Also Victor has extensive experience in the user-centred design process, including focus groups, interviews, usability testing and expert evaluations. As well Victor has wide experience in task and behavioral analysis, survey development and capturing user requirements. Victor's work has contributed directly to the design and market success of corporate and e-commerce websites, stock and energy trading systems, mobile service management systems, and learning management systems.

    Victor began his user-centered design career in Ergonomics team of Saint-Petersburg Aerospace Technical University. He made conceptual user interface design and conducted behavior research for the Mission Control Space Flight Operations Center of the Russian Federal Space Agency. He worked on the visualization of data received from a spaceship for technical operators. Over the past 10 years his research work has been focused in the areas of financial service and mobile product technology.

    Victor received a MSc in Information Systems from Saint-Petersburg Aerospace Technical University, and holds a PhD in Psychology from the Saint-Petersburg State University. Victor has realized his longstanding passion for teaching and now delivered Human Computer Interaction learning course at second largest Russian university as a recurring visiting professor.

    Victor is a member of Association for Computing Machinery (ACM), ACM Special Interest Group on Computer-Human Interaction (ACM SIGCHI) and Toronto Region ACM SIGCHI local chapter (ToRCHI).

    In 2006 Victor passed Human Factors International's Certified Usability Analyst (CUA) certification.

  • Victor AndreevZahhar Kirillov, Usability Specialist, MSc

    Zahhar is one of those few young Estonian specialists in a field of human-computer interaction. After he received master's degree in IT management from Tallinn University, Zahhar continues to study doctoral curriculum “Technologies of Information Society”. Today his academic interest is focused to accessibility and inclusion of public government services for users with mobile devices.

    Zahhar's professional activities are strongly related to software development, where he is involved since 2001. For the last 4 years he uses Ruby on Rails framework to develop complex web-based information systems for telco, production and e-commerce sectors, including testing and assessment of their user interfaces.

    In Estonia Zahhar is known also as a lecturer: he teaches “Experimental Interaction Design” and “Experimental Input and Output Devices” courses in Tallinn University and offers some web-technology courses to students of Estonian Entrepreneurship University of Applied Sciences. As well Zahhar conducts seminars for entrepreneurs and helps to organize World Usability Day conference in Estonia.

    Zahhar is a member of Association for Computing Machinery Special Interest Group on Computer-Human Interaction Estonian local chapter (ACM SIGCHI) and Interaction Design Association (IxDA).

Our publicationsOur publications
  • Zlokazova T., Blinnikova I., Grigorovich S., Burmistrov I. (2019) Search results on flight booking websites: Displaying departure and return flights on a single page vs two consecutive pages, in: D. Lamas, F. Loizides, L. Nacke, H. Petrie, M. Winckler, P. Zaphiris (Eds.) Human-Computer Interaction – INTERACT 2019: 17th IFIP TC 13 International Conference (Paphos, Cyprus, September 2-6, 2019): Proceedings, Part IV, Cham: Springer, 668-671PDF
  • Zlokazova T., Burmistrov I. (2017) Perceived legibility and aesthetic pleasingness of light and ultralight fonts, in: European Conference on Cognitive Ergonomics (ECCE 2017): Transforming the Everyday: 35th Annual Conference of the European Association of Cognitive Ergonomics (20-22 September 2017, Umeå University, Sweden), New York: ACM, 191-194PDF
  • Burmistrov I., Zlokazova T., Ishmuratova I., Semenova M. (2016) Legibility of light and ultra-light fonts: Eyetracking study, in: Proceedings of the 9th Nordic Conference on Human-Computer Interaction (NordiCHI ’16), New York: ACM, Article 110PDF
  • Burmistrov I., Zlokazova T., Izmalkova A., Leonova A. (2015) Flat design vs traditional design: Comparative experimental studyin: J. Abascal, S. Barbosa, M. Fetter, T. Gross, P. Palanque, M. Winckler (Eds.) Human-Computer Interaction – INTERACT 2015: 15th IFIP TC 13 International Conference (Bamberg, Germany, September 14–18, 2015): Proceedings, Part II, Cham: Springer, 106-114PDF (1,28 Mb)
  • Puks R., Kirillov Z. (2013) Towards the better adoption of HCI methodologies by technology startups, in: Proceedings of the 35th International Conference on Information Technology Interfaces (ITI 2013)PDF (97 Kb)
  • Kirillov Z., Shmorgun I., Lamas D. (2011) Towards the design of Estonia's m-government services, in: Estevez E., Janssen M. (Eds.) Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance (ICEGOV '11), New York: ACM Press, 61-66PDF (98 Kb)
  • Burmistrov I. (2009) Mobile air ticket booking, in: N. Norros, H. Koskinen, L. Salo, P. Savioja (Eds.) ECCE 2009 - European Conference on Cognitive Ergonomics: Designing beyond the Product - Understanding Activity and User Experience in Ubiquitous Environments, Espoo: VTT, 115-118PDF (294 Kb)
  • Burmistrov I. (2006) A new destination for offshore usability: Russia?, Interactions, 13 (2), 22-24PDF (325 Kb)
  • Burmistrov I., Kopylov A., Dneprovsky P., Perevalov Y. (2004) HCI and usability in Russia, in: Proceedings of CHI’2004 Conference on Human Factors in Computing Systems: Extended Abstracts, New York: ACM Press, 1021-1022PDF (161 Kb)
  • Burmistrov I., Leonova A. (2003) Do interrupted users work faster or slower? The micro-analysis of computerized text editing task, in: J. Jacko and C. Stephanidis (Eds.) Human-Computer Interaction: Theory and Practice (Part I) – Proceedings of HCI International 2003, Vol. 1, Mahwah: Lawrence Erlbaum Associates, 621-625PDF (171 Kb)
  • Burmistrov I. (2003) Interaction design for the stocktrader workstation, in: C. Stephanidis (Ed.) HCI International 2003 Adjunct Proceedings, Heraklion: Crete University Press, 3-4PDF (92 Kb)
  • Kuznetsova A., Kapitsa M., Blinnikova I., Burmistrov I., Belyshkin A., Firsov K. (2001) Psychological support of work safety and labor protection, in: V. De Keyser, A. B. Leonova (Eds.) Error Prevention and Well-Being at Work in Western Europe and Russia: Psychological Traditions and New Trends, Dordrecht: Kluwer Academic Publishers, 177-203PDF (2.66 Mb)
  • Burmistrov I. V. (1999) Developing a workstation for stocktraders, in: People in Control: An International Conference on Human Interfaces in Control Rooms, Cockpits and Command Centres, London: The Institution of Electrical Engineers, 298-301PDF (340 Kb)
  • Burmistrov I. (1997) Script-based spatial user interface: An approach to supporting operators of process control systems, in: D. Harris (Ed.) Engineering Psychology and Cognitive Ergonomics, Vol. 2: Job Design and Product Design, Aldershot: Ashgate, 421-428PDF (113 Kb)
  • Brusilovsky P., Burmistrov I., Kaptelinin V. (1993) Structuring the field of HCI: An empirical study of expert representations, in: L. J. Bass, J. Gornostaev and C. Unger (Eds.) Human-Computer Interaction: Proceedings of EWHCI’93, Berlin: Springer-Verlag, 11-20PDF (540 Kb)